After completing your purchase at Zarunay, your sales receipt is automatically sent to your registered email address. You can also view and download it anytime by logging into your Zarunay account under the Orders section. If you face any issues, our customer support team will be happy to resend your receipt upon request.

At Zarunay, we want you to be completely satisfied with your purchase. If for any reason you need to return an item, you can do so within 7–14 days of delivery (depending on our return policy). Simply contact our customer support team with your order details, and they will guide you through the process. Please note that the item must be unused, unwashed, and in its original packaging with all tags attached. Once we receive and inspect the returned product, we will process your refund or exchange promptly.

At Zarunay, some of our designs are limited edition and may not be restocked once sold out. However, for popular items, we often bring them back in stock or release updated versions in new colors and styles. If a product you love is currently unavailable, we recommend joining our waitlist or contacting our customer support team—they can update you on restock dates or suggest similar elegant alternatives from our collection.

At Zarunay, we proudly offer worldwide shipping so you can enjoy authentic Pakistani & Indian fashion no matter where you are. During checkout, you’ll be able to select your shipping address and see the available delivery options for your region. We currently ship to major cities and international destinations, with reliable courier partners ensuring safe and timely delivery. If your location isn’t listed, our customer support team will be happy to assist you with a custom shipping solution.